Personal Data We Process
The Organization processes your personal data because you use our services and/or because you provide this data to us. Below is an overview of the personal data we process:
- First and last name
- Gender
- Date of birth
- Place of birth
- Address details
- Phone number
- Email address
- IP address
- Other personal data that you actively provide, for example, by creating a profile on this website, in correspondence, and by telephone
- Location data
- Information about your activities on our website
- Information about your browsing behavior across different websites (e.g., if this company is part of an advertising network)
- List of customer contact details via an app
- Internet browser and device type
- Bank account number
Special and/or Sensitive Personal Data We Process
Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We encourage parents to be involved in their children’s online activities to prevent data collection without parental consent. If you believe we have collected personal data about a minor without permission, please contact us via the contact form, and we will delete this information.
Purpose and Legal Basis for Processing Personal Data
The Organization processes your personal data for the following purposes:
- Processing your payment
- Sending our newsletter and/or promotional materials
- Contacting you by phone or email if necessary to perform our services
- Informing you about changes to our services and products
- Delivering goods and services to you
- Analyzing your behavior on the website to improve the website and tailor product and service offerings to your preferences
- Processing personal data when legally required, such as for tax obligations
Automated Decision-Making
The Organization does not make decisions based solely on automated processing that could significantly impact individuals. These are decisions made by computer programs or systems without human involvement (e.g., an employee of The Organization). The Organization uses the following systems: [Add system name, purpose, underlying logic, importance, and expected impact on the individual].
Retention Period for Personal Data
The Organization does not retain your personal data longer than necessary to fulfill the purposes for which it was collected, with a maximum retention period of six months.
Sharing Personal Data with Third Parties
The Organization does not sell your personal data to third parties and only shares it if necessary to execute our agreement with you or to comply with a legal obligation. We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality. The Organization remains responsible for these processing activities.
Cookies and Similar Technologies
The Organization only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone during your first visit to this website. The cookies we use are necessary for the website’s technical operation and user convenience. They ensure the website functions properly and remember your preferred settings. Additionally, they help us optimize our website. You can disable cookies by adjusting your browser settings to no longer store cookies. You can also delete all previously stored information through your browser settings.
Accessing, Modifying, or Deleting Data
You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by The Organization. You also have the right to data portability, meaning you can request that we send your personal data in a structured, commonly used format to you or another organization of your choice.
To request access, correction, deletion, data transfer, withdrawal of consent, or object to processing, please contact The Organization via the contact form. To verify your identity, we ask that you include a copy of your ID with your request. Please black out your photo, MRZ (machine-readable zone), passport number, and citizen service number (BSN) to protect your privacy. We will respond as soon as possible, but within four weeks.
Additionally, you have the right to file a complaint with the national data protection authority, the Autoriteit Persoonsgegevens (Dutch Data Protection Authority). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
How We Secure Personal Data
The Organization takes data protection seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modifications. If you believe that your data is not properly secured or if there are signs of misuse, please contact our customer service.